Our refund policy is as follows:
  • If you are unhappy with or fail to print any item(s) bought from BandMusicDirect.com, please contact our Support Team by email at support@bandmusicdirect.com quoting your order number if you have it at hand.

  • After investigating the cause of the problem, we will offer you either another chance to print your purchased item, or a full refund for that item, but Band Music Direct shall have no further liability to you.

If you have any questions about our Refund Policy please email them to support@bandmusicdirect.com.